Last Updated: Dec. 1, 2025
1. Introduction
Hybrid2Go (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit your phone number, communicate with us, or engage our services.
By using hybrid2go.com or submitting your information, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Information You Provide Directly
Name
Phone number
Address (for installation scheduling)
Vehicle information
Service details
Any information sent via SMS, webform, call, or email
Automatically Collected Information
IP address
Device/browser information
Pages visited
Referring URLs
Cookies or analytics tools (Google, Meta, etc.)
3. How We Use Your Information
We use your information to:
Contact you regarding your appointment or service request
Provide quotes or discount information
Confirm installation dates
Send service-related SMS updates
Improve our website and customer experience
Comply with legal or regulatory requirements
We do not sell your personal information.
4. SMS Messaging Policy (TCPA/CTIA Compliant)
By submitting your phone number and checking the optional consent box, you agree to receive text messages from Hybrid2Go related to:
Your discount eligibility
Scheduling and installation updates
Service reminders and confirmations
Customer support messages
Message frequency varies.
Message and data rates may apply.
You can reply STOP to cancel or HELP for assistance.
SMS consent is not a condition of service, and you may still request service without opting in to text messages.
5. How We Store and Share Information
We may securely store your information using:
Google Sheets (installation scheduling & recordkeeping)
Zapier (automated workflow processing)
Dialpad (SMS and call communication)
We may share information with trusted third parties ONLY to fulfill business operations such as scheduling, communication, or analytics.
We never sell your personal data.
6. Data Security
We use commercially reasonable methods to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission is 100% secure.
7. Your Rights & Choices
You have the right to:
Opt out of SMS at any time by replying STOP
Request access to your data
Request correction of inaccurate data
Request deletion of your personal information (where legally allowed)
Contact us at the information below for any requests.
8. Cookies & Tracking
We may use cookies and analytics tools (Google Analytics, Meta Pixel, etc.) to improve website performance and measure ad effectiveness.
You can disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
10. Children’s Privacy
Hybrid2Go does not knowingly collect information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted on this page with a new “Last Updated” date.
12. Contact Information
If you have questions about this Privacy Policy, SMS opt-in, or data usage, contact us:
Hybrid2Go
Email: support@hybrid2go.com
Phone: (818) 472-1940
Website: https://hybrid2go.com
